Westace Frequently Asked Questions
Find answers to your questions about bonuses, payments, registration, and more.
How do I claim the welcome bonus?
Our welcome package for new casino players offers up to $30,000 with 400 free spins. For crypto players, the welcome bonus is up to 20,000 USDT with 400 free spins. Specific details on claiming these offers, including minimum deposits and wagering requirements, are available in the promotions section of our website.
What are the wagering requirements for bonuses?
The wagering requirements (TBD) for our bonuses are detailed on our promotions page. We recommend reviewing these terms before claiming any bonus to understand the conditions for wagering.
What payment methods can I use for deposits and withdrawals?
We accept various payment methods, including USDT, Bitcoin (BTC), and Ethereum (ETH) for crypto transactions. Specific fiat payment methods and their details are not publicly listed, but we recommend checking the 'Payments' section on our website for the most current information.
How long do withdrawals take?
Withdrawal processing times are to be determined (TBD). Please note that KYC verification is required before withdrawals can be processed to ensure account security.
What documents do I need for verification (KYC)?
For KYC verification, we require proof of identity (e.g., passport, driver's licence), proof of address (e.g., utility bill, bank statement dated within three months), and proof of your payment method. These documents help us maintain a secure environment.
Is there a mobile app for Westace?
We do not offer a dedicated mobile app. However, our platform is fully optimised for instant play through any modern mobile browser on your smartphone or tablet, providing a seamless experience.
What is Westace's license information?
Specific details regarding our licensing regulator, country of registration, and license number are not available in the provided data. We advise players to check the footer of the Westace website for current licensing information.
How can I contact customer support?
We offer 24/7 support through live chat, which is typically the fastest way to get assistance. You can also reach us via email at support@westace.com for any account, payment, or general enquiries.
